Item:
- prev
- next
Item 1 of 1
Can't Be Denied: The Impact of Customer Discrimination
Full-Length Preview
Description
What's Included:
DVD, Leader's Guide and Reproducible Workbook
(Program length: 19 minutes)
Topics: Customer Service, Diversity, Discrimination
Customer discrimination can result in lost business, lost revenue and even expensive litigation. The real-life vignettes on this teaching video encompass the most common forms of customer discrimination and dramatize the consequences of these negative behaviors.
Order Online
Organization Discounts (apply)
Item #: CAN-19DVD