Customer Service: The Royal Treatment
DVD (English and Spanish versions many also include Portuguese), A customizable PowerPoint presentation & Informative training points and bonus material for refresher or training talk & Leader's Guide
(Program length: 18 minutes)
Guest service is alive and well. This training program covers the five rules of exceptional customer service and demonstrates to employees how easy it can be to make guests feel like royalty.
Key Learning Points
- Pro-active customer service
- The secrets of 'guest relations'
- Everyone is a 'customer'