Can You Spare a Moment? 2001 Updated Version
Hosted by John Cleese
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Description
What's Included:
Video & Leader's Guide
(Program length: 24 minutes)
Topics: Cleese, John Library, Coaching, Management, Video Arts, Wellness
Every manager should know how to address personal issues when they affect a staff member’s productivity. The key is to show sensitivity and learn appropriate counseling techniques. In Can You Spare A Moment? John Cleese shows managers and team leaders how to conduct a counseling interview, including the four stages of a successful structured approach.
Key Learning Points
- Set up the interview
- Encourage the employee to talk
- Let the employee find the solution
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Item #: CAN-24DVD