Address performance issues legally and effectively.
DVD & Leader's Guide
(Program length: 22 minutes)
Disciplining employees is one of the most difficult parts of a manager's job. But with proper documentation, you increase the chances that an employee will correct a work-related problem, as well as significantly reduce the legal liability for you and your organization. This award-winning video underscores the importance of using the FOSA documentation system to protect yourself as a manager and improve employee performance.
Key Learning Points
- How to document specific incidents that focus on behavior
- How to implement progressive discipline
- How to utilize the four-step FOSA system
- How to collect the facts for a legally defensible termination--as a last resort