CASINO: A Customer Service Story
Full-Length Preview
Description
Topics: Hospitality, Customer Service
Shot in one of the largest casinos in the west coast. This fun documentary style video teaches you the basics of great Guest service from the experts, real casino employees!
Key Learning Points
- Welcome guests
- Have fun at work
- Be a good host
- Dealing with difficult guests
- Thank guest and welcome them back
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Organization Discounts (apply)
Item #: CAS-14DVD