Bad Apples: How to Deal with People with Difficult Attitudes
DVD (full length video plus vignettes without narration, companion SMART-START® Attitude: It's All in How You Look at It, VHS (23 minutes), Facilitator Guide (multiple agenda options), Reproducible Participant Materials, Reproducible Self-Study Guide, Ten Apple Stress Balls
(Program length: 23 minutes)
Let's start with the bottom line first. If you have lazy teammates, cranky customers, bossy bosses or rigid co-workers, then Bad Apples is for you! Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. This program can give supervisors, managers and employees some practical, easy-to-use techniques for eliminating negativity in the workplace. Like the saying "One bad apple spoils the whole bunch", one person with a bad attitude can have a negative impact on the entire team or company! Bad Apples is a learning experience to help people understand how attitudes impact relationships and provides a process for overcoming attitudes that may be stifling their individual and team performance. Bad Apples can help the bad apples shine!
Key Learning Points
- Recognize and describe the characteristics of a bad attitude.
- Understand how negativity impacts relationships and performance.
- Identify the reason(s) for someone's poor performance.