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Would you be surprised to learn that self-deception is the #1 obstacle to organizational effectiveness? It is true. Also true is that reducing self-deception may be the single most important step your organization can take toward increased productivity. But what is self-deception and why is it so prevalent? Simply put, self-deception is the problem of not being able to see that you are the problem. For instance: Think about the most difficult person you have ever had to work with. What made them difficult? Did they consider themselves a problem? Chances are, they did not. Despite the fact that you (and everyone else around them) could see they were a problem, they could not see it. This training program illustrates this simple concept by presenting an unforgettable video re-enactment matched with a comprehensive workshop. The video and workshop exercises offer a poignant look at how self-deception prevents us from seeing the obvious solution to some of our biggest workplace problems, providing tools for analyzing and solving problems, at their core.

A CRM Learning release.