Customer Service Videos/DVDs

Featured Programs

WAYMISH Why Are You Making It So Hard... for me to give you my money?

WAYMISH is an acronym for: Why Are You Making It So Hard…for me to give you my money?

topics covered: Customer Service
Give`em the Pickle!

PICKLES are extra things you do to make people happy.

topics covered: Attitude, Customer Service, Motivation, Retail
So HELP Me – Employee Edition

Solid & straightforward tool.

topics covered: Government, Retail, Hospitality, Customer Service

The 5 Values of GREAT Customer Service

topics covered: Customer Service, Diversity
Activating Attitude!

What a great way to start any meeting! Or any day..

topics covered: Humor, Meeting Openers, Attitude, Customer Service, Motivation, ATS Media Programs
Are You With Me? Common Courtesy On The Phone

topics covered: Customer Service, Telephone Skills
As Simple As Respect Diversity, Respect and Inclusion In the Workplace

A "simple approach" to respect & diversity.

topics covered: Diversity, Ethics, Harassment, Respect, ATS Media Programs, Customer Service, Healthcare, Industrial, Manufacturing, Retail, Bullying
Attitude is Everything Just a Call Away Series

topics covered: Attitude, Telephone Skills, Customer Service
The Bear Essentials of Business

Take an inside look at what makes the Vermont Teddy Bear Co. one of the most successful.

topics covered: Attitude, Customer Service, Empowerment, Motivation, Case Studies
Boomerang Understand and use the Reciprocity Urge to influence the behavior of others!

topics covered: Attitude, Communication, Customer Service, Meeting Openers, Motivation, Teams