Conflict Management

Workplace conflict is serious business. It can range from minor disagreements to violent confrontation between coworkers, or managers and employees. Unresolved conflicts may even lead to harassment, an illegal hostile work environment, and lawsuits.

But conflict-management training provides tips and techniques for diffusing such clashes, even turning conflict into cooperation. It helps prevent day-to-day friction, and encourages a positive, respectful, productive, and legally compliant workplace for all.

While some disagreement at work is inevitable, HR departments of private-sector, government, educational, and not-for-profit organizations know the importance of training their personnel to prevent the development of abusive conduct and illegal behavior due to the escalation of minor disputes.

For the best and most up-to-date conflict-management videos, DVDs, eLearning, and online course, contact an ATS Media expert who can help you navigate the available options.

“We have to keep our focus on the future: where we’re going, how we’re going to treat each other getting there, and what we do when we hit those bumps in the road along the way.”

From Everybody Wins: How to Turn Conflict into Collaboration™

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