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This entertaining film presents a lighthearted look at the rights and wrongs of customer service.
Learners will come away with the ability to better prepare, structure, manage and control effective meetings.
This entertaining video illustrates two companies that pride themselves with excellent after-sales service and maintenance.
This video clearly demonstrates that, to customers, image is often as important as the product or service itself. It is critical that every contact between employee and customer be positive.
In your daily business dealings abroad, your organization faces third-party risks, and it is up to your employees to detect and report wrongdoing.