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This new program will raise awareness regarding harassment and explain the do's and dont's of creating a respectful work environment for everyone.
A wide variety of realistic retail scenes, demonstrate the use of The Right Words at The Right Time, to over-come almost any service recovery challenge.
How to avoid customer service problems that lead to negative feedback.
Realistic vignettes cover all aspects of sexual harassment/complete for managers.
The Guest gets an updated look and some new scenarios, but the simple message remains
Realistic vignettes cover all aspects of sexual harassment.
What's In It For Me? is the most innovative customer service video training tool in years.
This video shows your employees how to protect customer data at all times, from collection, specification and usage to storage, security and disposal.
This two-video set offers insight into great customer service from both the employee and the supervisor perspective.