With an appraisal looming, a frustrated manager finds himself at the end of his rope. Help arrives from the magical (and funny!) Harry Anderson, who takes the manager through the three steps of the Continuous Performance Appraisal process.
Key Learning Points
- Preparation: Involving the employee. Gathering the proper information
- The Appraisal Meeting: Put the employee at ease. Be positive and listen. Reach mutual agreements
- Follow-through: Provide regular, on-going feedback. Praise when possible. Coaching is the key