I'd Like A Word With You

The discipline interview

This program shows managers and team leaders who have responsibilities for staff just how badly a discipline interview can be handled.

Program length 28 minutes
Topics: Video Arts, Interviewing, John Cleese, ...

This program shows managers and team leaders who have responsibilities for staff just how badly a discipline interview can be handled. By analyzing the wrong way to interview, it then shows how the right skills can keep staff motivated and working towards the same goals. The aim is to ensure managers appreciate how to maintain people's long-term performance by applying necessary discipline.

Key Learning Points

  • Explores essential interviewing skills
  • Most suited to first-line managers and team leaders
  • Engaging and amusing drama to reinforce the messages
  • Three scenarios that are ideal for introducing role-plays
$999.00

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What's Included Video, Course Leader's Guide, Delegate worksheets on disk, Powerpoint slides, Self-Study Workbook on disk
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