Overcoming Negative Behaviors

Communication Essentials Series

Learn practical skills for dealing with resistance, complaints, disruptions, demands and aggression.

Overcoming Negative Behaviors

Dealing with negative and difficult people is one of the most stressful tasks in today's workplace. Learn practical skills for dealing with resistance, complaints, disruptions, demands and aggression.

Key Learning Points

  • Dealing with negative and difficult people
  • Practical skills for dealing with restance, complaints and disruptions
  • Handling demands and aggression

Related Programs

@ $495.00 each

Volume discounts

Your volume discount will be calculated in the cart when you check out.

Buy Discount You Save
2 10% Up to $99.00
4 15% Up to $297.00
6 18% Up to $534.60
9 20% Up to $891.00
Title Overcoming Negative Behaviors
SKU
Program length 18 minutes

DVD, facilitator's Guide and Workbook includes reproducible exercises, handouts, activities and sample training plans.