Listening and Understanding

Communication Essentials Series

Learn the five key skills of effective listening and understanding.

Listening and Understanding

Listening is one of the most important, yet poorly done, human behaviors. Learn the five key skills of effective listening and understanding - show interest, focus on the key issue, summarize and check, listen for the common thread and explore feelings.

Key Learning Points

  • The importance of listening
  • Focusing on the key issues
  • Listening for the common thread
  • Exploring feelings

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@ $495.00 each

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Title Listening and Understanding
SKU
Program length 16 minutes

DVD, facilitator's Guide and Workbook includes reproducible exercises, handouts, activities and sample training plans.