Communication Breakdown

Communication happens everyday, all the time.

Communication Breakdown training video

Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success. And yet, most employees never receive training in the development of their communication skills. Even more importantly, employees arent provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The GOOD news is that the most common communication potholes in the road can be easily spotted and AVOIDED.

Key Learning Points

  • Believing there is one reality
  • Choosing the wrong method
  • Responding defensively
  • Failing to share information
  • Failing to be direct
  • Breaching confidentiality
  • Failing to listen
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Title Communication Breakdown
SKU
Program length 18 minutes

DVD, Comprehensive and Printable leader’s guide, Customizable PowerPoint Presentation on CD-ROM and Communication Breakdown Handbook