Verbal Communication: The Power of Words

2nd Edition

This video helps you teach people how to speak and listen responsibly for essential results.

Verbal Communication: The Power of Words
Poor communication can create chaos in the workplace. The point is clearly illustrated as this award-winning video visits a newsroom and a hospital where miscommunication reigns. We guarantee you won't forget the lessons. This video helps you teach people how to speak and listen responsibly for essential results: quality of product, more error-free efficiency, higher productivity, smoother performance and better human relationships. After more than a decade as a bestseller, this film has been updated with a new infusion of training power so needed for the era of empowerment, diversity management and total quality.

Key Learning Points

  • Choose clear, meaningful language
  • Listen actively, completely and with empathy
  • Assure two-way understanding
@ $845.00 each

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Title Verbal Communication: The Power of Words
SKU
Program length 22 minutes

Leader's Guide