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Between You and Me: Solving Conflict
Help employees solve conflict before it affects performance!
A trainer's favorite since its release, this video uses believable, realistic role-plays to help workers embrace teamwork and solve their own conflicts with minimal management intervention.
Program length
23 minutes
Topics:
Communication, Conflict, Listening
A trainer's favorite since its release, this video uses believable, realistic role-plays to help workers embrace teamwork and solve their own conflicts with minimal management intervention.
Key Learning Points
- Take responsibility for conflict
- Uncover both sides of the conflict
- Ventilate emotion
- Listen without arguing or judging
- Commit and get commitment to finding solutions
Support Materials
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