Communicating in a Diverse World

Dialogue—Now You're Talking!

Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise.

Communicating in a Diverse World

Overview. What is dialogue - contrasting debate and dialogue. Initiating Dialogue - how to do it, where to do it. The skills of Dialogue - Suspension (of judgment, decision making and status); Listening (with empathy, for understanding, showing you care); Discovery (uncovering and sharing hidden assumptions in yourself and others). Includes a dramatization of how Dialogue helps us communicate across job functions, helping improve relations between people at different levels within the organization as well as between different departments or areas of expertise.

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Title Communicating in a Diverse World
SKU
Program length 25 minutes

DVD, Comprehensive facilitation guide, reproducible handouts and PowerPoint slides for classroom presentation