Listening and Understanding

Communication Essentials Series

Learn the five key skills of effective listening and understanding.

Listening and Understanding
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Listening is one of the most important, yet poorly done, human behaviors. Learn the five key skills of effective listening and understanding - show interest, focus on the key issue, summarize and check, listen for the common thread and explore feelings.

Key Learning Points

  • The importance of listening
  • Focusing on the key issues
  • Listening for the common thread
  • Exploring feelings

Related Programs

Full Length Preview (16 minutes)

Purchase Options

USB / DVD Self-Paced / Individual — call for pricing Group / Classroom — call for pricing
@ $495.00 each

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Title Listening and Understanding
SKU
Program length 16 minutes

DVD, facilitator's Guide and Workbook includes reproducible exercises, handouts, activities and sample training plans.