Conflict: The Rules of Engagement

Dr. Pat Heim Series

Conflict: The Rules of Engagement

The art of conflict management on the job in all interpersonal relationships is the subject of Conflict: The Rules of EngagementDr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones.  The end result is a more productive and respectful organization.

Key Learning Points

  • Understand that conflict is both unavoidable and absolutely necessary for organizational growth, team cohesiveness, and healthy interpersonal relationships
  • Learn to recognize different types of conflicts
  • Acquire valuable strategies for eliminating, refocusing, and managing conflicts in a way that increases unity and protects relationships
@ $495.00 each

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Title Conflict: The Rules of Engagement
Program length 41 minutes

DVD & Discussion Guide