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Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace

The four key learning strategies are easy to remember, because, like our clock, they are all about T.I.M.E.

Program length 24 minutes
Topics: Conflict

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ presents four proven strategies that will help participants break old and negative response habits.

Visual learners will appreciate the Conflict Clock, a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stress or or conflict happens at 3:00. The other person responds at 6:00, and we respond again at 9:00.

When we respond poorly at 3:00, this prompts the other person to respond poorly at 6:00, and so on. We experience a circular problem…one where despite our poor results, we use the same failed response pattern again and again.
Note: The $995 DVD price includes both the employee and manager programs on one DVD. The Manager's Version is available for separate purchase.

The four key learning strategies are easy to remember, because, like our clock, they are all about T.I.M.E.:

T = Take a Moment
I = Identify a Positive Response
M = Manage Your Emotions
E = Envision a Successful Outcome

Key Learning Points

  • A co-worker says something that is upsetting.
  • A co-worker asks us to do something that is not ethical.
  • A supervisor puts off taking needed action to address a conflict.
  • We find ourselves using a Fight response when challenged.
  • We find ourselves using a Flight response when challenged.
  • We find ourselves using a Freeze response when challenged.

Related Programs

$995.00

Volume discounts

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2 10% Up to $199.00
4 15% Up to $597.00
6 20% Up to $1,194.00
9 25% Up to $2,238.75
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What's Included DVD, Facilitator's Guide, Self-Study Guide, Participant Materials
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