The four key learning strategies are easy to remember, because, like our clock, they are all about T.I.M.E.
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ presents four proven strategies that will help participants break old and negative response habits.
Visual learners will appreciate the Conflict Clock, a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stress or or conflict happens at 3:00. The other person responds at 6:00, and we respond again at 9:00.
The four key learning strategies are easy to remember, because, like our clock, they are all about T.I.M.E.:
T = Take a Moment
I = Identify a Positive Response
M = Manage Your Emotions
E = Envision a Successful Outcome