Can't Be Denied: The Impact of Customer Discrimination

Discover the importance of taking quick action and correcting a customer discrimination issue before it explodes into a serious problem for your organization.

Program length 19 minutes
Topics: Diversity, Customer Service, Discrimination
Customer discrimination can result in lost business, lost revenue and even expensive litigation. The real-life vignettes on this teaching video encompass the most common forms of customer discrimination and dramatize the consequences of these negative behaviors.


Volume discounts

Your volume discount will be calculated in the cart when you check out.

Buy Discount You Save
2 10% Up to $159.00
3 15% Up to $357.75
6 20% Up to $954.00
11 25% Up to $2,186.25
What's Included DVD, Leader's Guide and Reproducible Workbook
Item #