Can't Be Denied: The Impact of Customer Discrimination

Discover the importance of taking quick action and correcting a customer discrimination issue before it explodes into a serious problem for your organization.

Program length 19 minutes
Topics: Diversity, Customer Service, Discrimination
Customer discrimination can result in lost business, lost revenue and even expensive litigation. The real-life vignettes on this teaching video encompass the most common forms of customer discrimination and dramatize the consequences of these negative behaviors.

$795.00

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What's Included DVD, Leader's Guide and Reproducible Workbook
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