It's So Simple takes you behind the scenes at Southwest Airlines to show how one of the most sought-after employers in the nation achieves success. This program will help you see a fresh perspective relating to customer service and leadership. Discover what's possible for you and your organization to achieve and, through the help of the leader's guide, see your culture transform into that reality. Most people think it is near impossibility for a company to love you. What many don't understand is that when a company cherishes the value their employees provide, that love is more often than not, reciprocated. It's So Simple shows that success happens by giving employees freedom: freedom to do their jobs well, freedom to learn from mistakes, and freedom to love their what they do! See why Southwest Airlines is a most sought-after employer as well as one of the most admired organizations in the world. From the newest employee to the CEO, there's something in It's So Simple for everyone!