Service Excellence: A Time To Care

Service Excellence: A Time To Care

This important course examines the main points to remember when you are involved in customer relations.

Key Learning Points

  • Telephone etiquette
  • Importance of patient privacy/confidentiality
  • Patient interaction
  • Patient perception/follow-up
@ $545.00 each

Volume discounts

Your volume discount will be calculated in the cart when you check out.

Buy Discount You Save
10 5% Up to $272.50
20 10% Up to $1,090.00
30 15% Up to $2,452.50
Title Service Excellence: A Time To Care
SKU
Program length 20 minutes

English and Spanish versions, Customizable PowerPoint® Presentation, Chapterized Content, Leader's Guide, 10 Employee Handbooks