Exceeding Expectations!

Continous Motivation

Starring Harry Anderson.

Program length 14 minutes
Topics: Customer Service, Harry Anderson

Watch as award-winning Right Brain Video teaches your people how to create customers so loyal, they will actually brag about you and your organization! Exceeding Expectations! starring Harry Anderson.

Key Learning Points

  • Create a relationship—not just a sale
  • Really listen to the customer to find his/her needs
  • Respond quickly
  • Avoid “I don’t know”
  • Truly exceed expectations
  • Create true customer loyalty
$695.00

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What's Included DVD with English, Spanish and Portuguese versions. Leader's Guide and PowerPoint Presentation and additional interactive materials on the DVD-ROM.
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