Just Incredible!

A Customer Service Story 2nd Edition

Just Incredible! is a refreshingly different video that uses humor, drama and irony to demonstrate how customer service really does make a difference.

Program length 23 minutes
Topics: Customer Service

While customer service training is obviously not new, smart companies always look for refreshing new approaches to reinforce service techniques and inspire commitment among front-line personnel. Just Incredible! is a refreshingly different video that uses humor, drama and irony to demonstrate how customer service really does make a difference.

Key Learning Points

  • Knowing the product or service you are representing
  • Treating customers with tact, honesty and courtesy
  • Knowing the right way and the wrong way to deliver customer service
  • Understanding the negative effects of poor customer service
  • Effectively handling difficult customers
$395.00

Volume discounts

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Buy Discount You Save
10 5% Up to $197.50
20 10% Up to $790.00
30 15% Up to $1,777.50
What's Included DVD with English, Spanish and Portuguese versions. Leader's Guide and PowerPoint Presentation and additional interactive materials on the DVD-ROM.
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