How to Connect in Healthcare in 90 Seconds or Less

with Nicholas Boothman

This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet.

Program length 17 minutes
Topics: Customer Service, Healthcare, Sales, ...

This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet.



Connecting in Healthcare is all about

  • Choosing the right ATTITUDE -
    ...be welcoming, empathetic, curious and resourceful
  • Sending the right SIGNALS -
    ...with your face, body and voice
  • Get them TALKING -
    ...investing in listening pays off in trust

Key Learning Points

  • Increase patient satisfaction
  • Strengthen co-worker relationships
  • Improve customer service
  • Raise productivity & fun at work

Related Programs

$945.00

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What's Included Video, 52-Page Leader's Guide, 10 Pocket Reminder Cards, 10 "Great!" Buttons and 1 Hardback Book
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