Service Excellence: A Time To Care

Service Excellence: A Time To Care
Purchase Options

This important course examines the main points to remember when you are involved in customer relations.

Key Learning Points

  • Telephone etiquette
  • Importance of patient privacy/confidentiality
  • Patient interaction
  • Patient perception/follow-up
Full Length Preview (20 minutes)

Purchase Options

Self-Paced / Individual Group / Classroom — call for pricing
$545.00
Title Service Excellence: A Time To Care
SKU
Program length 20 minutes