Government organizations that embrace diversity and inclusion are in a far better position to serve a diverse population base and managers and supervisors are in the best position to affect the success of diversity and inclusion programs. Managers are involved in recruiting, hiring, promoting, work assignments, team selections and many other important duties where the inclusion of diverse talent will profoundly influence productivity, innovation, service, employee retention and employee morale.
A good diversity and inclusion program will die without the support of managers. Government managers need a diverse staff to serve the needs of the rapidly changing citizen populations. Without this diversity in their workplace, government organizations are destined to be ineffective.
Key Learning Points
- What is diversity?
- Why is diversity important?
- How can managers embrace diversity?
- How managers and supervisors can influence a successful diversity and inclusion program?