Intercultural Communication
Learn why some cultures avoid giving strait answers and pick up on non-verbal cues in order to discover what is really being said.
To be successful in today's increasingly diverse workplace, you need to train your employees on effective communication in the cultural workforce. Intercultural Communication is a complete training program to help your people avoid misunderstandings and communicate more effectively with other cultures.
Key Learning Points
- Why some cultures might avoid giving straight answers
- How to understand what's really being said
- How to read body language and nonverbal business communication
- How to know when 'yes' might really mean 'no'
- What topics might be offensive and disrespectful with other cultures
- Why some cultures prefer to avoid touching, eye contact, etc.
- How to overcome language barriers and avoid translation disasters