Internal Customer Service Training
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This entertaining film presents a lighthearted look at the rights and wrongs of customer service.
Invisible Man Meets the Mummy, An
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This video clearly demonstrates that, to customers, image is often as important as the product or service itself. It is critical that every contact between employee and customer be positive.
We're on the Same Team, Remember? 2nd Edition
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In your daily business dealings abroad, your organization faces third-party risks, and it is up to your employees to detect and report wrongdoing.
Dealing With Third Parties
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