Debi's Way

Program length 18 Minutes
Topics: Management, Hospitality

Observe the successful management style of Debi Mazuek, manager of Counter Office Restaurant in Chicago. Note her wise hiring practices, with emphasis on customer service aptitudes, the behaviors she fosters that build team loyalty, and her keys to getting top performance from each member of the team. The principles presented apply not only to restaurants and other hospitality establishments but also to managers and team leaders in any enterprise.

Key Learning Points

  • Wise hiring practices
  • Customer service aptitudes
  • Building team loyalty

What's Included DVD, Leader's Guide
Item #