The Front of the Class: Learning To Lead (Government Version)

Take a leadership refresher course.

Program length 23 minutes
Topics: Leadership, Government, Supervision

When a worried graduate returns to visit his school teacher in preparation for a management position, she helps him with a leadership refresher course.

Key Learning Points

  • BE FLEXIBLE Employees succeed when supervisors: Assume The Best Of People. Make Room For Good Ideas. Admit When They Are Wrong.
  • BE FIRST Employees need supervisors to: Set the mood. Set the pace.
  • Set the standards.
  • BE FAIR Supervisors are fair when they: Don’t play favorites. Share the credit. Take the heat
  • BE FIRM When standards are broken, a well-trained supervisor will: State The Facts. Get Agreement On The Problem. Explore

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What's Included DVD & Leader's Guide
Item #