According to a survey on national civility, 40 percent of respondents believe American workplaces are "totally uncivil". The incivility, says a manager at a consulting and staffing firm, may be due to "tighter" work areas as companies cut budgets and maximized office space. The result? Inadvertent etiquette violations and a growing need to review basic office decorum.
It's Not Working: Workplace Etiquette offers a much-needed refresher on etiquette training; the program stresses the importance of decorum at work, showing how bad manners can affect productivity and damage relationships.
Key Learning Points
- Dial back the volume
- Don't abuse electronic devices
- Wait for an invitation
- Keep private matters private
- Use your sick days when you're sick
- Do not offend the olfactory