30 Ways to Make More Time demonstrates that time management training can be applied to anyone within an organization.
Internal customer service.
Collection of small humorous ice breakers.
John Cleese's three inept managerial characters portrayed.
Three simple steps: Position, Options and Proposal.
Smile, look attentive and be sympathetic.
This video introduces three all-too-familiar personalities with poor interviewing skills and shows how to avoid their typical mistakes.
Learners will come away with the ability to better prepare, structure, manage and control effective meetings.
One part for both the manager & the apraissee.
The essential techniques.
This classic series is ideal for new sales recruits or as a refresher for experienced members of the sales team.
Find out how to conclude a deal efficiently and effectively.
Deals with the duckers, ditherers and dictators that often stand in the way of progress.
It's imperative for salespeople to get to know their customers and to understand how their products or services can benefit their client.
How to explain the benefits, meet objections, and spot the buying signals.
This program teaches that the value of assertive behavior is that managers can be honest with themselves and others, without emotion.
This entertaining video illustrates two companies that pride themselves with excellent after-sales service and maintenance.