Discover practical skills to help you effectively deal with the anxiety that often accompanies change.
This video shows how to mediate a dispute between others, and how to resolve a conflict you might be directly involved in yourself.
The Communication Essentials series will ensure that your employees communicate efficiently, productively and cooperatively, resulting in higher morale, greater productivity and more open communication throughout your organization.
Learn the three essential steps for this skill to avoid misunderstandings and mistakes.
Learn five influencing and persuading skills and the different situations in which to apply them.
This comprehensive video-based training package sets the scene for creating a "feedback culture" in your organization.
This video provides specific behavioral techniques for dealing with the four most common difficult situations encountered when giving feedback.
Ideal viewing for self-directed teams.
This program features the L.E.A.D. Model.
Learn the five key skills of effective listening and understanding.
Teamwork has never been captured in such a fresh and exciting way!
Learn practical skills for dealing with resistance, complaints, disruptions, demands and aggression.
This video provides practical skills to help overcome the five most daunting challenges when making presentations.
Employees need the skills to react smarter, adapt faster and engage together in the face of change.
Learn useful advanced skills for dealing with the five most common difficult situations encountered when receiving feedback.
This video demonstrates basic skills to empower you to get feedback.