Customer Service Training
Explore our Customer Service workplace training videos and online eLearning courses.
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When poor service occurs in Healthcare, even the newest or least trained employee can suddenly become the face of your organization to a patient or family member.
Customer Service Recovery for Healthcare: The Right Words at...
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Sometimes it is the newest or least trained hospitality employee who has the last clear chance at saving guest relations.
Customer Service Recovery for Leisure & Hospitality...The...
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In this video you'll discover the secrets of improving customer satisfaction by seeing all facets of the client experience.
Dimensions of Service
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Healthcare staff members will learn customer service tips they can put to use immediately.
General Hospitable: Keeping your Patients Satisfied
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How to Connect in Business...in 90 seconds or less will have a life changing impact on customer relationships and sales success as well as every other personal relationship in your employee's lives.
How to Connect in Business in 90 Seconds or Less
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This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet.
How to Connect in Healthcare in 90 Seconds or Less
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This entertaining film presents a lighthearted look at the rights and wrongs of customer service.
Invisible Man Meets the Mummy, An
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The story follows a man and his dog who go out for a walk one day and end up needing medical attention - fast.
It's a Dog's World 2nd Edition
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A new customer service scenario, designed for today's high-efficiency, money-saving training needs.
Levels of Learning
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One of the most popular customer service training videos in the industry.
Remember Me? III Revised Edition
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Service Impact! is a new series of training videos. Featuring engaging, lifelike scenarios and TV-quality production, training will be enjoyable and highly effective.
Service Impact! Series