Workplace Generational Differences
Explore our Generations workplace training videos and online eLearning courses.
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This dynamic program is packed with laughter, stories and practical examples of techniques that any manager can use to transform these young employees into "The highest performing workforce in history."
Not Everyone Gets a Trophy
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Viewers learn how to provide the kind of customer service we all want to receive and the importance of approaching customers with respect, friendliness and a sincere desire to help.
Cliff's Customer Service Adventure
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Staff members must have the knowledge and skills to provide proper age-specific care.
Age-Specific Care: It's Relative
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This program addresses the accreditation standards established by The Joint Commission.
Age-Specific Care: Adults
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All five generations discuss their own generational traits and that of their coworkers.
Please Respect My Generation!
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This three minute meeting opener introduces five generations in the workforce.
OpeningLines: Bridging 5 Generations
