Workplace Telephone Skills
Explore our Telephone Skills workplace training videos and online eLearning courses.
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Treat the person on the other end of the line as though they were right there in the same room with you.
Are You With Me?
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To deliver remarkable customer service, you have to choose to be Connected, Attentive, Responsible, and Enthusiastic.
It's Your Call
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This engaging program reveals the challenges and the virtual rules that both participants and meeting organizers need to know.
The Invisible Meeting
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Dial in with this program and ring up some courteous and effective phone interaction principles.
Telephone Courtesy: The Royal Connection
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