Cultural Competency: Problem Solving

This program will train your staff to understand and identify the subtleties of cultural diversity in everyday scenarios.

Program length 19 minutes
Topics: Diversity, Problem Solving, Healthcare

This highly-recommended course will help your staff understand what cultural competency means and what constitutes a culture. They will recognize that being sensitive to other cultures will help them interact smoothly with their patients. They will also learn the five steps of problem-solving, namely: gather information; assess understanding; give explanations not orders; be sensitive to the patient's situation; and summarize and explain the next step.

$395.00

Volume discounts

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Buy Discount You Save
10 5% Up to $197.50
20 10% Up to $790.00
30 15% Up to $1,777.50
What's Included DVD
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