Price drop
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A new customer service scenario, designed for today's high-efficiency, money-saving training needs.
The Angry Customer
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In this video you'll discover the secrets of improving customer satisfaction by seeing all facets of the client experience.
Dimensions of Service
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A new customer service scenario, designed for todays high-efficiency, money-saving training needs.
Credibility Through Honesty
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A new customer service scenario, designed for today's high-efficiency, money-saving training needs.
Levels of Learning
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Good communication starts with a "Yes, and" philosophy. "Yes, and" means embracing and building upon new ideas.
Working Without A Script: Creating A Culture of Saying ''Yes''
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This program will help the bystander learn how to speak up and help stop demeaning behavior.
Ouch! Your Silence Hurts
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Winning Presentations is a premier story-based presentation development program designed to help anyone create more compelling presentations, improve their ability to deliver those presentations with dynamism, and increase confidence as a speaker.
Winning Presentations For Make or Break Moments