Price drop
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Delivering exceptional customer service requires action meeting customer needs, knowing your product or service, following through and solving problems.
You've Got Customers!
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Clearly define a common goal and rally people around the goal by creating a vivid connection to the larger purpose of your task.
Chilean Mine Rescue: The Unstoppable Team
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The Gateways video shows how painful and disruptive diversity disasters can be, and offers simple tools to help your people turn these uncomfortable situations into productive conversations.
Gateways to Inclusion
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Address the hidden biases that can affect hiring, promoting and team building and that challenge your ability to create an inclusive workplace.
Defeating Unconscious Bias
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This powerful workplace wellness video provides helpful tips for all your employees, whether engaging in occasional substance abuse, or chronic addictions.
Be Sober at Work: Tools for Addiction
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This powerful workplace wellness video provides helpful tips for all your employees, whether experience low-level stress, or chronic anxiety disorders.
Feel Calm at Work: Tools for Stress & Anxiety
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Powerful, engaging workplace wellness video provides helpful tips for all employees, to feel their best and be more productive.
Feel Good at Work: Tools for Depression
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Using footage from the film The Wizard of Oz as a metaphor, Blanchard teaches six keys to successful teamwork. He shows that Dorothy becomes a team leader that any modern-day organization would value. She begins with a clear objective, builds a team of diverse individuals to pursue a goal that will benefit all, delegates tasks and gives team members...
Workteams and the Wizard of Oz
